Frequently Asked Questions

SHIPPING/MINIMUMS/INCORRECT ORDER

  • Is Western Bagel Weight Watcher Friendly?
  • Is there a minimum to ordering bagels online?
    • No, there is no minimum; however, you will get free shipping with any $30 or more order. 
  • Who do I contact about my Uber Nationwide Shipping order?
    • Please contact Uber directly via the app/wesbite
  • How do you slice a Bagel?
  • How much are shipping costs?
    • If you order over $30, shipping is free. Otherwise, it is calculated upon destination.
  • Do I have to create an account to place an order?
    • No, you can check out as a guest but creating an account will allow you to check out faster the next time you order and if you’d like, subscribe to our newsletters.
  • When will my order be shipped?
    • We ship all orders fresh on Monday unless it is an observed UPS holiday. When this occurs, we ship until the following Monday.
  • How long will it take for my order to arrive?
    • All orders are shipped via UPS. Depending on the shipping location, it may take 1-5 days (business days) from when you receive your tracking number.
  • Do you ship to Canada?
    • No, we currently do not ship to Canada, but we hope to soon.
  • Can I ship to a PO Box or a military address?
    • No, at this time shipping to a PO Box is not an option.
  • What should I do if I do not receive my order or receive the incorrect order?
  • How can I view Nutrition Facts?
  • Where can I buy Low-Carb and High Protein Bagels?
  • Does Western Bagel produce Gluten-Free Products?
    • No, we currently don’t offer gluten-free bagels.
  • Are your bagels made in a nut-free facility?
    • Yes, our facilities are nut-free.
  • Are your bagels Vegan?
    • Yes, all of our bagels except for the Egg, Cheese, and Pizza varieties are Kosher and Friendly. Some folks consider our Wheat bagel, not Vegan due to the honey in the ingredients.
  • Are your bagels Kosher?
    • Yes, all of our packaged and bulk case products are Certified Kosher.
    • The bagels at our retail shops are not Kosher. Only bagels at the Van Nuys retail location that are retrieved from the back of the store are Kosher.
  • Are your bagels soy free?
    • Some of our Dietary Bagels are soy free, be sure to check the nutritional facts.

BAGEL MAINTENANCE

  • What is the best way to store my bagels?
    • Your bagels will stay fresh for up to 3-days after receiving them.
    • If you are not consuming them within 3 days, place them in the freezer until ready to use. They can stay frozen for up to 8 months.
    • Once frozen, thaw the bagels out for two hours at room temperature before consuming. Toast and enjoy!
  • Other bagel maintenance tips?
    • Never put a hot or warm bagel in a plastic bag. They will get soggy from water vapors.
    • Bagels taste their best when they are toasted!
    • Separate varieties to prevent the transfer of flavors.

OUR RETAIL SHOPS AND MORE

  • How many Western Bagel shops are there and where are they?
    • We have 11 retail shops in Southern California throughout the greater Los Angeles County. See our store locator for a list of our locations.
  • How do I apply for a Job at one of your locations?
    • Please visit our careers page to see which positions we are currently hiring for.
  • Can I get the retail bagels shipped to me?
  • Does Western Bagel offer catering services?
    • We currently offer an appealing assortment of Platters for all types of events. Download our Western Bagel app to schedule a pickup of your order. No delivery is available.
  • Does Western Bagel offer Wholesale or Organizational discounts?
    • Yes, we do! Contact our customer service team at Wbinfo@westernbagel.com for further information.
    • Or stop by your local Western Bagel shop for an application.
  • Is Western Bagel a franchise?
    • Western Bagel has been family-owned and operated since it was established in 1947. Read our story to learn more.

BAGEL BRAD’S WEEKLY DEALS

  • How do I subscribe to receive Bagel Brad’s Weekly Special?
    • Click on this link and fill out the form.
    • You can also turn in your email address to your local WB shop.
  • Is it free to join?
    • YES! So tell all your friends about it!