Privacy Policy

Privacy Policy

Western Bagel Baking Corp. shares your concerns regarding the privacy of personal information collected on the Internet.

Please read this information to learn more about Western Bagel Baking Corp philosophy and Privacy Policy. This Policy discloses the information gathering and dissemination practices of Western Bagel Baking Corp in connection with its website (www.WesternBagel.com). Western Bagel Baking Corp continuously strives to gain your trust by selling only the highest quality foods and products, and we want to keep your trust. To build on this relationship with you, Western Bagel Baking Corp wants you to understand how our website interacts with visitors and how we may use information gathered when you visit our website.

By accessing this website, you consent to the terms of this Privacy Policy. If you do not agree to the terms of the Privacy Policy, you are not authorized to use this website. If you feel that Western Bagel Baking Corp is not abiding by its posted Privacy Policy, you should contact Western Bagel Baking Corp using our contact form.

Information Collection and Use and Types of Information Gathered

Western Bagel Baking Corp may gather the following types of information: information given voluntarily while using a feature of this website, for example, while joining our fan club; information gathered as a result of voluntary communication with our webmaster or customer service associates, or when completing an online application; and information gathered automatically when visitors visit our website.

Western Bagel Baking Corp is the owner of the information collected on this Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Policy.

Western Bagel Baking Corp collects information from our users at several different points on our Website. We may use your information to facilitate the services we provide you in the sale and distribution of products and services that you request. We may use information in a file we maintain about you, and other information we obtain from your current and past activities on the Website, to troubleshoot problems and enforce our Terms & Conditions. At times, we may look across multiple users to identify problems. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze Website usage, improve our content and product offerings, solve technical problems and customize our Website’s content, layout, and services. These uses improve our Website and better tailor the Website to meet your needs.

Registration and User ID and Password

Western Bagel Baking Corp may launch electronic advertisements and similar products in the future. If you choose to receive such a publication, you will be asked for certain information so we can customize the advertisement to suit your needs and interests. Upon registering for the ad, you will be asked for your name, email address, zip code, and other information specified in the enrollment process. The more of this information you choose to share with us, the better we can compile an ad specifically for you. If you choose not to share information with us, the ad may simply be more generic. Providing us with this type of information is voluntary, and you may change supplied information or unsubscribe at any time from any portion or all of Western Bagel Baking Corp ’s online services.

Western Bagel Baking Corp may launch other applications and services for which you may need a Username and Password. You are responsible for all actions taken with your Username and Password, including fees or expenses related to its misuse. Therefore, we do not recommend that you disclose your Western Bagel Baking Corp Username or Password. If you choose to share your Username and Password or other information with someone, you are responsible for all actions taken with your Username and Password. If you lose control of your Password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your Password has been compromised, you should immediately change your Password and notify us using our contact form.

Cookies

A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our Website, the user would not have to log in with a password more than once, thereby saving time while on our Website as well as having the ability to take advantage of all of the features of our Website. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website. Western Bagel Baking Corp will only use this type of data in an aggregate form which does not identify you personally.

Log Files

We also collect non-personally identifiable information though our Internet log files, which record data such as IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Website. This information may be used to analyze trends, to administer the Website, to monitor the Website’s use, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Website and evaluating our Internet systems. Links This Website may contain links to other sites. Please be aware that Western Bagel Baking Corp is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy policies of each and every site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Website.

Security

Western Bagel Baking Corp has attempted to take every precaution to protect our users’ information. When one of our forms asks users to enter sensitive information, that information is encrypted. While we use encryption to protect most sensitive information online, we also seek to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Except as otherwise stated in this Policy, only employees who need the information to perform a specific job (for example, a Human Resources Team Member or a Customer Service Associate) are granted access to personally identifiable information. If you have any questions about the security at our Website, send us a comment using our contact form.

Interest-based advertising.  We may contract with third-party advertising companies and social media companies to display ads on our Service and other sites.  These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or geolocation data described above) over time across our Service and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you.  These ads are known as “interest-based advertisements.”  You can learn more about your choices for limiting interest-based advertising, 

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your address), or if a user no longer desires our service, Western Bagel Baking Corp will endeavor to provide a way to correct, update, or remove that user’s personal data provided to us. This can usually be done through our contact form. Our users are given the facility to “opt-out” of having their information used for purposes not directly related to our Website at the point where we ask for the information. For example, our order form has an ‘opt-out’ option so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Notification of Changes

If we decide to modify our Privacy Policy, we will post those modifications on our Website so our users are always aware of what information we collect and how we use it. Your use of this Website following any such modification constitutes your agreement to the modified Policy. For this reason, we encourage you to review this Privacy Policy whenever you use this Website. The most recent update was Jan 1, 2020.

Comments and Questions

Western Bagel Baking Corp is always interested in what our customers have to say. If you have any questions or concerns, please contact us.

WHAT INFORMATION DO WE COLLECT?
• We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
• When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
• Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ”cookies”?” section below for information about cookies and how we use them.

NOTICE TO CALIFORNIA RESIDENTS

Section effective as of: January 1, 2020

We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their Personal Information, and of the rights and choices we offer to California residents with respect to that Personal Information.  For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”). 

Personal information that we collect, use and share.  We do not sell personal information.  As we explain in this Privacy Policy, we use cookies and other tracking tools to analyze website traffic and facilitate advertising.  We also work with third party advertising and social media companies like Google and Facebook that collect your device data and online activity data from individuals who visit our website to help deliver interest-based ads to you, Please refer to the Interest-based advertising section above and our Cookie Policy for more information. 

The chart below summarizes how we collect, use and share Personal Information by reference to the categories specified in the CCPA, and describes our practices during the 12 months preceding the effective date of this Privacy Policy.

 

Category of personal information (PI)

(Click here for the definitions from the CCPA)

PI we collect in this category

(See Personal Information We Collect above for a full description of each category of PI)

Source of PI

(See Personal Information We Collect above for a full description of each category of PI)

Identifiers

·  Contact data

·  Registration data

·  Data about others

·  Profile data

·  Communications

·  Marketing data

·  Purchase data

·  You

·  Business partners

·  Data providers

·  Public sources

·  Third party platforms

 

Commercial Information

·  Contact data

·  Registration data

·  Purchase data

·  Communications

·  Marketing data

·  Device data

·  Online activity data

·  You

·  Business partners

·  Data providers

·  Public sources

·  Automatic collection

Financial Information

·  Purchase data

·  You

·  Business partners

Online Identifiers

·  Device data

·  Online activity data

·  Automatic collection

Internet or Network Information

·  Device data

·  Online activity data

·  Automatic collection

Inferences

May be derived from your:

·       Device data

·       Online activity data

 

Protected Classification Characteristics

We do not intentionally collect this information but it may be revealed in profile data or other information we collect

 

Sensory Information

·  Security data, such as security camera footage collected at our retail stores and office locations

·  Automatic collection

The business and commercial purposes for which we collect this information are described in the section above entitled How We Use Your Personal Information.  The categories of third parties to whom we disclose this information are described in the section above entitled How We Share Your Personal Information.

Your California privacy rights.  The CCPA grants California residents the following rights.  However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

  • InformationYou can request information about how we have collected, used and shared and used your Personal Information during the past 12 months.
    • The categories of Personal Information that we have collected.
    • The categories of sources from which we collected Personal Information.
    • The business or commercial purpose for collecting and/or selling Personal Information.
    • The categories of third parties with whom we share Personal Information.
    • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
    • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
  • Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
  • DeletionYou can ask us to delete the Personal Information that we have collected from you.

You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

We have provided additional information about how you can opt-out of the use of your information for interest-based advertising section of our Cookie Policy.

How to exercise your California rights.  You may exercise your California privacy rights described above as follows:

  • Right to information, access and deletion. You can request to exercise your information, access and deletion rights by clicking here, by emailing wbinfo@westernbagel.com or by calling 1-800-555-0220.  We reserve the right to confirm your California residence to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights.  As part of this process, government identification may be required.  Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.  We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
  • Request a list of third party marketers. California’s “Shine the Light” law (California Civil Code § 1798.83) allows California residents to ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide certain information about the companies’ sharing of certain personal information with third parties for their direct marketing purposes during the preceding year (if any).  You can submit such a request by sending an email to wbinfo@westernbagel.com with “Shine the Light” in the subject line.  The request must include your current name, street address, city, state, and zip code and attest to the fact that you are a California resident.

We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.

 

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ”members-only” content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

 

HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

DO WE USE “COOKIES”?
Yes. Cookies are small files that a site or its service provider transfers to your computer”s hard dritve through your Web browser (if you allow) that enables the site”s or service provider”s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won”t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Western Bagel Baking Corp.. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others” rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

HOW CAN YOU OPT-OUT, REMOVE, OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
CHANGES TO OUR POLICY
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on January 1st, 2020.

QUESTIONS AND FEEDBACK
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

ONLINE POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT
By using our site, you consent to our privacy policy.